> ## Documentation Index > Fetch the complete documentation index at: https://live-appcdn.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Ledger® Live: Desktop — Getting Started | official Ledger™ Get familiar with Ledger Live Desktop through a helpful overview of desktop features, cryptocurrency tracking, account management, and wallet functionality. ![Image](https://mintcdn.com/live-appcdn/RISkwJxkMxYz_CNu/images/image.png?fit=max\&auto=format\&n=RISkwJxkMxYz_CNu\&q=85\&s=64ff01e199eb78e55cf49a95867c93fd) # Ledger Live Desktop: A Guide to Managing Crypto Deposits and Incoming Transfers Receiving cryptocurrency requires careful attention to wallet addresses, blockchain networks, and transaction confirmations. Even when an incoming transfer appears straightforward, checking the relevant details can help prevent avoidable mistakes. Ledger Live Desktop provides an interface for viewing supported accounts and monitoring available transaction information with a compatible Ledger hardware wallet. Understanding how incoming transfers work can help users manage their accounts more confidently. ## Understanding Incoming Crypto Transfers An incoming cryptocurrency transfer occurs when another wallet, exchange, or service sends digital assets to an address associated with your account. The receiving address is connected to a particular blockchain network. Before sharing it, confirm that the asset and network are supported by your receiving setup. Ledger Live Desktop can help display supported account information, but receiving requirements differ across cryptocurrencies. Never assume that an address or network used for one asset will work for another. ## Finding the Correct Receiving Account Before requesting a payment, identify the correct account in Ledger Live Desktop. Make sure the account corresponds to the cryptocurrency you intend to receive. Use the application's available receiving instructions for your supported asset. Carefully compare the displayed address with the information provided by the sending platform. If the application provides a receiving address that can be verified on your physical Ledger device, perform that verification before sharing it. A small mistake in the destination address or network can result in an unsuccessful or irreversible transfer. ## Why Network Compatibility Matters Different blockchain networks can have different address formats, transaction rules, and asset requirements. A token may exist on several networks, but that does not mean every receiving account supports all of them. The sending platform must support the exact network associated with your receiving account. Before accepting a transfer, check: * The cryptocurrency being sent. * The network selected by the sender. * The receiving account's supported network. * Any additional destination instructions. * Whether the sending platform requires a minimum transfer amount. Checking these details in advance can reduce the possibility of sending assets through an incompatible network. ## Checking Whether a Deposit Has Arrived After a transfer is submitted, it may take time for the network to process and confirm it. Open Ledger Live Desktop and review the relevant supported account and its available transaction history. If the transfer does not appear immediately, check the transaction ID through the appropriate blockchain explorer. Look for the correct transaction, destination address, amount, and confirmation status. Different networks use different confirmation processes, so the expected waiting time can vary. Avoid assuming that a transfer has failed simply because it has not appeared in the application yet. ## Handling Delayed Incoming Transfers If a deposit is delayed, first ask the sender for the transaction ID and confirm that the transfer was actually submitted. Check the transaction on the relevant blockchain explorer. If it remains pending, consult network-specific guidance. If it is confirmed but not visible in Ledger Live Desktop, review official account synchronization and troubleshooting instructions. Do not send your recovery phrase to anyone offering to locate or recover a missing deposit. A transaction ID and public address are sufficient for checking public blockchain activity. ## Protecting Your Receiving Address A public receiving address is different from your recovery phrase or private keys. It can generally be shared to receive supported assets, but you should still verify that it belongs to the intended account. Be cautious of messages asking you to replace a receiving address with one supplied by an unknown person. Malware and fraudulent websites may attempt to substitute addresses. Always verify important address information using a trusted source and your physical hardware wallet when supported. ## Keeping Your Recovery Phrase Secure Your recovery phrase protects access to your wallet and must never be treated as an ordinary receiving detail. Keep it offline in a secure location. Never enter it into Ledger Live Desktop, a website, an email, or a support form. Legitimate support representatives do not need your complete recovery phrase. Anyone who obtains it may gain access to your associated crypto assets. ## Developing Better Deposit Management Habits A consistent receiving process helps make account management easier. Select the correct account, verify the network, check the receiving address, and monitor the transaction after the sender submits it. Ledger Live Desktop can help organize supported incoming activity, while careful address verification and secure recovery practices remain essential. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.